Refunds
Last updated November 4, 2026
The short version
- 30 days from the day you paid, no questions asked.
- One email is enough. The full $1.99 goes back.
- Level 1 stays free after a refund.
How to ask
Write to support@desmoswizard.com within 30 days of paying. Send it from the email that paid, or include the code (it looks like DW-7K2P-M9QX). You don’t need to give a reason.
What happens next
We refund the full amount to the card or wallet that paid. Banks usually show it in 5 to 10 business days. After the refund, the code stops opening levels 2 to 6. Level 1 stays free, and what you built in it stays on your device.
Paid twice by mistake?
It happens. Write to us and we refund the extra payment right away, any time.
After 30 days
Write anyway. If something is broken or wasn’t what we promised, we’ll make it right.